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Document processing

What is Intelligent Document Processing (IDP)?

In 2026, Document Processing has evolved from simple text digitization into Intelligent Document Processing (IDP). It is the automated process of classifying, extracting, and validating data from unstructured and semi-structured documents (PDFs, emails, handwritten forms) using AI, Machine Learning, and Natural Language Processing (NLP).

Unlike traditional Optical Character Recognition (OCR), which merely “sees” text, modern IDP “understands” context. For enterprises, IDP acts as the sensory layer of an Agentic AI ecosystem, transforming stagnant documents into high-velocity data streams that power real-time decision-making and automated business workflows.

Core Components of Modern IDP

To achieve production-grade reliability, an IDP pipeline must go beyond simple extraction:

  • Intelligent Classification: Using NLP to automatically identify if a document is an invoice, a contract, or a KYC form without manual sorting.
  • Semantic Extraction: Leveraging Small Language Models (SLMs) to extract data points like “due date” or “indemnity clause” regardless of the document’s layout.
  • Domain-Specific Validation: Running extracted data against data contracts and business rules to ensure integrity before it enters the ERP or CRM.
  • Human-in-the-Loop (HITL): A critical validation checkpoint where agents flag low-confidence extractions for human review, which in turn retrains the model.
  • Agentic Orchestration: In 2026, IDP systems utilize the Model Context Protocol (MCP) to allow AI agents to navigate document backends and automatically trigger downstream actions like payment scheduling or risk alerts.

Traditional OCR vs. Agentic IDP (2026)

FeatureTraditional OCRAgentic IDP (Modern)
Logic TypeTemplate-based (Rigid)Intent-driven (Adaptive)
Data TypesStructured forms onlyUnstructured (Emails, Contracts)
Accuracy60-80% (Requires manual review)95-99.8% (Self-improving)
ScaleVertical scaling limitationsLinear Horizontal Scaling
IntegrationIsolated "stare and compare"Integrated Agentic Web navigation
Human RoleManual data entryException handling & Oversight

Key Enterprise Use Cases

  • AdTech & CTV: Automating the reconciliation of complex insertion orders (IOs) and publisher invoices to accelerate financial closing.
  • Manufacturing: Processing technical drawings and quality reports to enable real-time defect tracking.
  • Finance & Insurance: Enabling 20x faster mortgage approvals and automated claims intake through multi-agent collaboration.
  • Legal Operations: Using agentic workflows to scan thousands of pages for specific liability triggers or regulatory non-compliance.

2026 Implementation Trends

  1. From Batch to Event-Driven: Shifting from nightly “batch processing” to event-driven ingestion where documents are processed the second they are received.
  2. Multi-Agent Teams: Deploying specialized agents (e.g., a “Fraud Agent” and a “Compliance Agent”) to review the same document in parallel for different risks.
  3. Hyperautomation: Connecting IDP directly to platform engineering pipelines to automate the entire lifecycle from receipt to archival without human touch.

Related Concepts

Back to AI and Data Glossary

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