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HR/Operations Generalist (Wroclaw)

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Key purpose of role

Two major responsibility areas:
1) support routine HR activities including onboarding, adoption and other standard HR process procedures;
2) support various Operations activities including office/lab infrastructure management and maintenance as well as support of production operations of on-premises and remote employees.

Key accountabilities


  • Ensure correct VISA and immigration documentation is in place for each candidate/ employee
  • Issue offer letters and employment contracts to successful candidates.


  • Arrange personal IT equipment, building access etc. for new starters
  • Set up new starters on payroll and manage changes through Warsaw office
  • Arrange and monitor induction sessions and activities.

Setting up and Maintenance of Development Office/Lab in Wroclaw

  • Supporting set up and commissioning of office
  • Lab/dev office maintenance arrangements including communications and tracking of service providers, external vendor, suppliers
  • Support operational part of corporate events, workshops, teambuilding activities including work with external venues, service providers, goods suppliers etc.

Support individual operations needs both for on premise and remote employees

  • Handle equipment purchase and shipment requests
  • Support resolution of person specific environment/infrastructure operations issues
  • Expedite payroll and payouts issues and inquires.


  • Work with GM and Director HR to implement core processes and policies.
  • Maintain HR systems and data
  • Respond to requests for information and reporting
  • Acts as first point of contact for all HR matters.

Person specification

Qualifications and Experience

  • Held previous position of seniority in organisations of a similar profile in software development companies/departments. Able to establish credibility and deliver results
  • Able to operate independently, will have experience of setting up a new office/ team
  • Understand the wider HR agenda particularly onboarding and will have spent time in a generalist role
  • Able to meet and drive deadlines, experience of working as workstream owner in a cross functional, global project team
  • Can demonstrate passion for working with people and willingness to work beyond the confines of the job description
  • Hold a HR related qualification with evidence of continuous professional development.
  • Worked in Global organisations, able to understand the bigger picture and overall company aim
  • Good knowledge of Polish, English, Ukrainian and/or Russian language.

Personal Characteristics

  • Resilient with ability to problem solve and respond to changes quickly.
  • Ability to operate at tactical/operational level and strategically. Able to take a ‘hands on’ approach
  • Ability to manage, prioritise and deliver a diverse workload
  • Demonstrates a consistently proactive and flexible approach
  • Able to take responsibility and work independently
  • Attentive to the needs of both business and employee, puts customer service at the heart of all they do.

Thank you!

We'll process your submission and reach out to you as soon as possible.

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