Toshiba Global Commerce Solutions is one of the world leaders in software and hardware for retail automation. A toolkit is being developed for the Cashierless Store concept, similar to what was done in Amazon Go.
Frictionless retail is an emerging trend for brands. As the name suggests, it’s all about removing barriers in front of the customer. In general, it is centered around checkouts without cashiers and humanless interaction. However Frictionless is more broad than a simple self-checkout. Top retails brands are leveraging staff with mobile devices to either pre-scan a customers cart, speeding up the process, or remotely check customers out without needing to pass by an actual register terminal.
To solve the problem, we use AI/ML technologies, including Computer Vision.
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